Shipping Policy
Processing Times:
All orders are typically shipped within 1-2 business days. Please note, during periods of high order volume, processing times may extend to 3-5 business days.
Estimated Shipping Durations:
- Australia: 7-12 business days
- United States: 7 -12 business days
- New Zealand: 7- 12 business days
Handling:
Orders are dispatched from our US warehouse within 1-2 business days, complete with tracking from dispatch to delivery. Orders are packaged securely to prevent damage during shipping. Please be aware that Nexrunner is not liable for any delays, lost, or damaged shipments, or for orders sent to incorrect or invalid addresses. While Nexrunner strives to ensure prompt delivery and will assist in tracking missing parcels, we do not refund shipping costs due to delays or issues related to product availability.
Customs and Import Charges:
Nexrunner is not responsible for any customs or import fees that may be charged to the customer by the shipping service.
For any questions or support, feel free to contact us at ozvaccontact@gmail.com. We're here to help!